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Sunday, January 25, 2015

Dispatcher Position Available (Long Island City)

Carey Limousine NY

POSITION SUMMARY:

Assign and dispatch drivers and/or chauffeurs to fulfill ground transportation reservations and requests.  Assign drivers and/or chauffeurs in a fair and equal manner based on vehicle type, schedule, and availability of driver and/or chauffeur.  Assist reservations with questions concerning rates and drive times.  Answer customer questions in regards to schedule changes, availability of vehicles, and existing reservations.

Education:     High School Diploma or GED required.


Experience:  At least 6 months of experience with customer service and/or dispatching preferred.

 

Skills:          

Must have keyboarding skills, type 30-40 wpm.
Requires the ability to use a calculator, operate PC software, and various office machines.
Ability to operate Phone/Nextel radio equipment.
Excellent customer service and communication skills, both verbal and written.
The ability to perform basic math and spelling functions.
Must have positive interpersonal skills.


Attributes and Characteristics:

Ability to work in a fast paced environment.
Ability to multi-task.

Proven ability to make sound decisions on a regular basis in high-pressure situations and know when to bring issues, questions, and problems to the manager.


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